Ordering and delivery
Ordering and Delivery: Simple, Fast, and Hassle-Free
At Remium London, we’ve created a shopping experience that’s both easy and quick, so you can find exactly what you want and get it without hassle.
Once you’ve chosen your perfect product, select your desired color and/or size, then click “Add to Cart.” You can keep browsing freely—your cart is always accessible by clicking the cart icon at the top right of the page. Please note that adding items to your cart does not reserve them.
When you’re ready to complete your purchase, click the cart icon to review your items. Here, you can update quantities before proceeding by clicking “Proceed to Checkout.” On the payment page, you’ll enter all your details in one convenient step.
Important: After placing your order, it cannot be modified. Orders are processed immediately to ensure the fastest delivery possible.
Shipping – Free with Tracking
At Remium London, we cover the shipping costs so you can enjoy free delivery.* All orders are shipped with tracking, allowing you to follow your package via our order status page. Once your order is dispatched, you’ll receive an email with a tracking link.
Please allow some time for tracking information to become available.
Delivery Times – Fast and Reliable
We aim to process orders placed on weekdays before 3:00 PM the same day. Many of our products ship directly from our suppliers, with typical delivery times ranging from 5 to 15 business days.
Customer Service – Here to Help
Your satisfaction is our top priority. For common questions, please visit our FAQ page. If you need further assistance, feel free to contact us. We’re committed to making your shopping experience smooth and enjoyable.
Contact us anytime at info@remium-london.com.
Home Delivery Refused or Unclaimed at Post Office
If your parcel is refused at delivery or not collected from the post office, it will be automatically returned to the supplier. In such cases, we reserve the right to deduct €15 from your refund to cover return shipping costs.
*Please note: Return shipping costs are the customer’s responsibility.
Thank you for choosing Remium London. We look forward to providing you with excellent service and hope you enjoy your unique purchases!